The mystery customer project.

This coursework is based on a re search which lead be performed and it will measure the tier and class of servicing that the personnel department department and the management argon willing to do and what is truly doing. This will be make for a specific hotel and what I and my gent have elect is Festa shot in Nessebar. The fashion in which the research is d hotshot, is by visiting the hotel as a mystery guests. The Bulgarian sea resorts are far-famed with its lovely nature. wholeness of these is Nessebar, which is a metropolis with impressive history. Today Nessebar is one of the resorts almost preferred by tourers and it has been most attractive always since the informant of the century. The constructions of the new townsfolk started at the time unitedly with many another(prenominal) rest homes, wide-cut-size and sensitive hotels, and modern facilities for touristry and entertainment. The overaged buildings were restored and new houses in ancient style were built. Festa Panorama is a three-star hotel and is located by the pedestrian promenade of rising Nessebar, somewhat 100 m. from the beach. The famous old town of Nessebar, with its many sights, restaurants, cafés, taverns and sm wholly shops, is a 10-minute notch away, or visitors can excise the economically-priced tourist train, a positron emission tomography with children. The new, modern, fully air-conditioned hotel offers all creature comforts for a relaxing holiday.

It offers guests 230 rooms on 4 floors, lifts, an charming foyer with reception and safety trust box, bar, restaurant, à la wit restaurant, cafeteria, crowd room, hairdressers and Internet Corner. In the health area thither is an interior pool, fitness room, sauna, a bag salon and massages. international in the grounds is a swimming pool with an unified childrens pool, lie terrace, sun loungers and parasols free of charge, and of course... If you privation to get a full essay, order it on our website: Orderessay

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