Understand why effective communication is important in the fly the coop setting
Communication is the activity of conveying information with the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behaviour.
find the different reasons people declare
Communication is the basis of all relationships ad hominem or professional
- People who use the services (residents)
- Family and friends of the residents
- Services (doctor, nurse, social worker, GP, hospital)
- Organisation on the structure of my work ( separate carers, other staff, team leader, manager)
- Other organisations
It is very important well communicate where there are different people and we must be using different ways to understand them and also they exit be to understand us. Also people will co-perate and religion develop and looking of the best interests- interaction.
Explain how communication affects relationships in the work setting
Communication is a skill in all work place.
People have expectations of how we should communicate with others in the work place:
-be on time for meeting
-respect everyones
-keep to any agreements
-ask questions, if you do non understand
-learn communication skill
-keep confidences
A one-off episode between people is interaction.
Stages of an interaction:
- first introduction
-body languages (stating, sitting, position yours hands, face- a probate, head position)
- main rival ( eye contact, yours interactions)
-reflect (at the end and interaction Im bright because you are feeling better or Now I know about Thank you, see you)
Be subject to meet the communication and language needs, wishes and preferences of individuals.
2.1 Demonstrate how to establish the communication and language needs,
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